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Clarify - Effort Model (Internal)

Never client-facing. A living model: capture per-step, per-tier actuals on every Clarify engagement and revise it (see Calibration).

Assumptions

  • Conventions (hours, rates, internal-only costs, exclusions, from-floors): website-pricing.md § Effort-Model Conventions.
  • Assumes the templated instruments are bedded in. First runs will cost more; Audrey and the synthesis prompt should pull mid hours down over time (see Calibration).

The Clarify Baseline (the Non-Removable Minimum on Every Build)

Element P hrs M hrs
Instrument setup + sponsor questionnaire + stakeholder questionnaire (send, chase cadence, extract) 0.5 5
Access chasing (GA4, Search Console, CMS - routinely a week of back-and-forth) - 2
Purpose statement drafted + confirmed with the Decider 1.5 -
Baseline metric capture - 3
Light assumption canvases + accepted-risks record 1 2
Total 3 12

See baseline.md.

Focused (Truly Light Model - No Workshop, No Written 1.4 Section)

Step P hrs M hrs What drives it
1.1 Stakeholders 1 2 Preset questionnaire pair: send, run the 5-day chase cadence, extract the data, then the divergence analysis and purpose draft
1.2 Users 1 4 Canvases + analytics review, one audience; principal steer only
1.3 Current state 2 6 Baselines, measured strands (heavily tool-assisted), light UX, inventory. Bounded: one property, up to 150 URLs
1.4 Market & search 1 3 Three competitors at surface level (positioning, structure, obvious strengths). No standalone report: findings feed 1.5 and land in the Keystone
1.5 Synthesis 6 4 Synthesis session, deck build, 60-min playback incl. purpose confirmation, one revision
Total 11 19 30 hrs ≈ 5 tracked days

Core

Step P hrs M hrs What drives it
1.1 Stakeholders 10 9 + the alignment workshop, interviews (principal; budgeted at four, typically three to six), stakeholder map
1.2 Users 5 12 + user survey: design, admin, analysis. Bounded: one audience, a fixed open window, analysis to a stated response ceiling; the client owns distribution. Multi-audience and user interviews are Full
1.3 Current state 7 18 Full four strands, quality sampling, migration risk register. Bounded: one property, up to 500 URLs and 25 template families, content quality sampled at 40 items
1.4 Market & search 3 6 The same three competitors as Focused but taken deep (positioning teardown, content and journey comparison), a search review at standing/protect-list depth, and a written competitor and search section rather than findings that only feed the Keystone. Depth and reporting are the step up, not count; full demand mapping is Full
1.5 Synthesis 11 7 Fuller synthesis, 90-min in-person playback. Principal hours scale with the research feeding them: Core digests roughly 3.5× Focused's research, and reconciling interviews, a survey, four strands and a competitor review is judgement the synthesis prompt does not replace
Total 36 52 88 hrs ≈ 14.5 tracked days

Beyond the bounds. Where an engagement exceeds a tier's stated property, URL, template or response ceilings, the excess is a priced variation or a move to Full - never absorbed. Full already prices additional properties at +40-60% and additional markets at the same.

Full (From £25,000, Scoped Bespoke)

Step P hrs M hrs What drives it
1.1 Stakeholders 16+ 12+ 9–15+ stakeholders, per-team workshops + convergence
1.2 Users 9+ 20+ + interviews (6–8 sessions), multi-audience
1.3 Current state 12+ 28+ All five strands incl. brand; +40–60% per additional property
1.4 Market & search 8+ 18+ SEO-critical demand mapping, AI visibility; +40–60% per market
1.5 Synthesis 12+ 10+ Staged synthesis, multi-session playback
Total 57+ 88+ 145+ hrs ≈ 24+ tracked days